- Advanced Document Capture
- Information Management
- Enterprise Application Integration
- Legacy Platform Migration
R2K has continuously provided systems integration services and supplemental technical support for our document capture solution for over a decade. They are a critical extension of our IT department and their dual-shore service delivery capabilities make them very cost-effective. We consider them a strategic partner and would highly recommend them to anyone looking for information management consulting services or solutions.”
Manager, Technology Services
Health Insurance Company
ADVANCED DOCUMENT CAPTURE:
R2K has been delivering advanced document and data capture solutions since 1999. R2K’s value-added systems integration leverages technologies from leading software vendors to help customers increase business productivity while reducing costs. R2K capture solutions can be used to handle all of an organization’s incoming information, whether it is in the form of paper documents, faxes, e-mails and attachments or other electronic media. With solutions built on R2K’s CapturePoint framework, information is captured and classified, required data is extracted via OCR or indexing, rules-based data validation and verification is performed, and both the documents and data are delivered to the desired back-end repository for further processing and long-term storage. Click here to read more about R2K’s document capture solutions.
In today’s business world, companies find themselves bombarded with information in various forms and formats. The effective management of this information has created challenges across all industries. R2K can help organizations to develop a content management strategy and implement solutions to create structure out of the chaos. R2K provides systems integration services in the following three key areas of information management:
- Enterprise Content Management (ECM)
- Business Process Management (BPM)
- Case Management
ENTERPRISE APPLICATION INTEGRATION:
R2K helps to connect people, systems, and technology by providing targeted enterprise application integration services within the information management domain. Whether it’s providing a common interface to disparate content management systems, integrating enterprise business rules across departments and workflows, or simply ensuring high-quality and robust data exchange between systems, R2K is uniquely qualified to provide assistance. Many information management vendors are focused on a single vendor or product suite. While the large IT outsource companies have a broad set of services offerings, they typically lack deep expertise in specific information management products. By contrast, R2K has significant expertise across a wide range of information management product suites along with extensive knowledge of the latest technologies.
LEGACY PLATFORM MIGRATION:
The information management landscape has changed dramatically over the last decade. There has been significant consolidation through numerous mergers and acquisitions and clear market leaders have emerged. Many niche players have already disappeared or are trying to hold on in the hopes of being acquired by a larger organization. This has resulted in a large installed base of information management systems that are running at high risk due to a lack of R&D investment, poor support, and concerns questions about overall vendor stability. Companies should be asking themselves these basic questions:
- Unless the vendor is providing a line of business application for a specific niche, are they considered a market leader by the analyst firms?
- If the vendor is private, do they have a favorable D&B rating, is their revenue information up-to-date, and are they showing healthy growth?
- Does the product support virtualization, 64-bit OS, and multi-core processing?
- Does the product’s integration layer allow for development in .NET and/or JAVA?
- Are versions of the product with new feature enhancements being released every 12–18 months?
- Does the vendor’s strategic direction include cloud and mobile technologies?
- When an issue arises, is vendor technical support responsive and knowledgeable?
R2K understands that many of these systems may be working fine today. However, if the answer to one or more of the above questions is “no”, R2K would recommend that an organization start considering replacement options in order to mitigate the long-term operational risk. R2K provides Advisory Consulting services that could be leveraged during this initial due diligence phase. R2K also provides full life-cycle services to assist with the actual migration when and if a new product is selected.