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You are here: Home / Services / IT Consulting

IT Consulting

Utilize R2K’s Information Management Advisory Consulting services when you need specialized assistance as part of a strategic technology initiative or if you need an informed outside opinion. With many of R2K’s senior staff having over twenty years of experience in information management, we offer expert resources to meet your specific needs. R2K assists clients with:

  • Architectural Design
  • Strategic Planning
  • Requirements Analysis
  • Operational and Technology Assessments

When we identified the need for a competitive assessment of our document capture platform, I immediately turned to R2K. I had first-hand knowledge of their expertise in information management from another organization where they had developed an award-winning capture solution. One of R2K’s senior staff members came onsite and performed a comprehensive evaluation of our implementation. Their findings gave me the confidence and backing I needed to recommend further investment in the solution to the executive management team.”
Manager of DMS/WMS
Health Insurance Company

Architectural Design

A common pitfall when implementing new information management solutions is that too little time is spent thinking about the architectural design required to meet both current and future needs and oftentimes the right resources aren’t engaged in this process. In many cases, this results in having to redo some or all of the underlying architecture and infrastructure at some later date and for significant additional cost. R2K has Software and Solutions Architects on staff that can help to ensure that your solution is designed correctly the first time.

Strategic Planning

R2K provides strategic planning services for customers that are looking to implement a new information management solution, replace a solution that is already in place, or consolidate to an enterprise standard. We can help you to translate your vision into an information management roadmap, establish a high level timeline, identify required project resources, perform a cost benefit analysis, and create a list of questions to ask when evaluating products or generating an RFP.

Requirements Analysis

Requirements Analysis is a critical component of any information management initiative. Detailed requirements not being correctly and fully identified up front can have a significant downstream impact on the project schedule, cost, and user satisfaction. R2K can conduct interviews, review existing operational workflows, and identify different types, versions, and sources of information to determine the business requirements of a new information management solution. Identified functional and non-functional requirements can then be captured as use cases.

Operational and Technology Assessments

Do you already have an information management technology in place, but aren’t sure if it’s optimized or as effective as competing products in the marketplace? Do you think that your existing solution may be antiquated? Do you believe that you might have operational inefficiencies that could be addressed through an information management solution? If the answer to any of these questions is yes, then R2K can help. As part of our assessment process we will perform an onsite walkthrough of the current operation and/or associated technology, conduct interviews with key operations and IT staff, review existing specifications and operational procedures, and perform external research as required. At the end of this process R2K will document the process that was followed, the information that was collected, and our detailed findings and recommendations. A presentation will be delivered to the customer’s management team.

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