Document imaging and capture helps companies meet strict content management requirements to help control content, automate content-related processes and govern how customer data is handled and by whom. These content management tools can turn complex structured and unstructured content into competitive advantage — even as content grows exponentially.
Advanced case management software makes it possible to optimize outcomes by gaining more value out of the wealth of information in documents and data – whether it’s a customer request, loan application or regulatory procedure. By automating the right processes, applying the right analysis and involving the right people, you can create the best case outcome.
Social content management provides content in context – a system of engagement that enables business users to share ideas, locate expertise, and access relevant knowledge via professional social networks. It helps organizations create relevant content, put content in motion, and solve problems easier and make better decisions faster – to deliver innovative products, world class customer care, and improve workforce productivity.
Information Lifecycle Governance helps companies define, manage, and automatically execute eDiscovery, records retention, and defensible disposal policies across structured and unstructured data to help lower legal risk and improve information economics.