Insurance Case Studies

Prudential Financial Case Snapshot

The Prudential Insurance Company of America is one of the largest diversified financial services institutions in the world, offering a wide range of insurance, investment, healthcare, and asset management products to more than 50 million customers. Internationally recognized for achieving market strength in its primary businesses through technology leadership, Prudential partnered with R2K to obtain the business and technical skills needed to build a large-scale, distributed knowledge management system for customer service. Read the details.